How to complain if you take more broadband bill

 The authorities has introduced that broadband internet customers throughout the u . S . Can be capable to buy the equal quantity of net offerings at one rate. For the customers, the authorities has fixed 3 ranges of 5 Mbps 500, 10 Mbps 600 and 20 Mbps one thousand 200 rupees. This new rule has been in impact since the day of the assertion (June 6).

Suppose a purchaser in Dhaka can pay a invoice of Rs.1000 in line with month for the usage of 10 Mbps (megabits per second). He can pay 600 rupees whilst he will pay the June bill (with a purpose to be to be had in July). Those who paid less than 800 rupees can be adjusted.

If an ISP (Internet Service Provider) does now not take the month-to-month bill on the price introduced by using the authorities, does not give the introduced pace, then he can lodge a complaint with the telecom regulator. Not handiest in Dhaka city, but also a purchaser in a remote location can lodge a criticism if he does not get the promised velocity given through the ISP.

Complaints about telecom and services can be made through calling BTRC hotline one hundred. Complaints can also be made by way of coming into this link of BTRC http://btrc.Isslcrm.Com/ComplainManagement.

Meanwhile, Aminul Hakim, president of ISPAB, an agency of net service vendors within the united states, stated that clients can also bitch to ISPAB in the event that they do no longer get the announced pace and fixed fee of internet carrier. The enterprise will take initiative to solve the trouble of the patron if he complains in data@ispab.Org mail identification.

By the way, the minimum velocity within the definition of broadband in Bangladesh is 10 Mbps. If the rate is below that it cannot be known as broadband, it'll be narrowband.

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